"The unused voucher" is a voucher that was purchased by the customer for a certain promotion, but at the time of its validity it was not redeemed and the voucher also wasn't given back within the statutory withdrawal period of the mediated contract.
100% of the value of unused vouchers goes to Zľavomat (therefore the amount for them must appear on our final commission invoice). So the unused voucher is your earnings first (you will receive the funds in our account) and if the customer does not come, it will appear on the invoice and it is a cost for you. The amounts are offset against each other. You have paid VAT from such a voucher at the beginning, if you are a payer, however, this amount is a cost for you again, so VAT is returned to you with our invoice. Unused vouchers are marked on the invoice and contract as "Provider’s special fee".
Unused vouchers in the final billing
Unused vouchers in final commission invoice