They had tasty breakfast tho not the widest of choices. The staff was scary looking but they were really sweet
It was really outdated. They still use keys instead of cards. The room looked like it wasn’t even properly cleaned. There were crumbs on the floor and between the bed we found some piece of trash. We were disappointed that there was no bath only shower. The shower was breaking down (pieces were falling off, and it was really small). There wasn’t much space where you could hang up coats. And the blanket we had on the bed wasn’t very comfortable (IT WASN’T COMFORTABLE AT ALL).
Vyjadrenie podniku
Pred 3 mesiacmi
Milý Patrik,
ďakujeme, že ste sa s nami podelili o svoju spätnú väzbu.
Sme radi, že vám naše raňajky chutili.
Máme kúpeľňu s vaňou, takže nabudúce ju, prosím, uveďte vo svojej rezervácii.
Je nám ľúto, že ste sa počas pobytu stretli s problémami.
Ospravedlňujeme sa za nesplnenie vašich očakávaní a ubezpečujeme vás, že vaše pripomienky berieme vážne.
Zaviazali sme sa k neustálemu zlepšovaniu a vážime si vašu spätnú väzbu, pretože nám pomáha zvyšovať kvalitu našich služieb.
Dúfame, že v budúcnosti zvážite našu ďalšiu návštevu, aby sme vám mohli poskytnúť príjemnejší pobyt.
S pozdravom,
Melinda Sági
Odpoveď bola strojovo přeložená.
Zobraziť originál (v angličtine)
Dear Patrik,
Thank you for sharing your feedback with us.
We are glad, that you enjoyed our breakfast.
We have bathroom with bathtub, so next time please indicate it in your booking.
We are sorry to hear about the challenges you faced during your stay.
We apologize for not meeting your expectations and assure you that we take your comments seriously.
We are committed to continuous improvement and value your feedback as it helps us enhance the quality of our services.
We hope you will consider visiting us again in the future so we can provide you with a more enjoyable stay.
Best Regards,
Melinda Sági
