Yes, but only if there is no reservation on them. |
If you need to change the dates or room, click on reservation and either choose a date or room, or edit in bottom, where you see the whole reservation. If you want to change rooms, all available rooms will be displayed. If no room is displayed, it means that the reservation cannot be changed or there is no room available. Do not delete reservation and create new ones, only change them. |
All reservations from Slevomat or Zlavomat are applied automatically on the first day of stay and you don’t have to worry about it. If you want to find them in your interface, search in bookmark “Reservations”. To search for newly made reservations by yourself, fill it voucher code and check “Voucher from Zľavomat”. |
You can move one reservation behind the other, so you recognize that they belong together and will share one room. |
We kindly ask you not to do that. If the customer wants to cancel, direct him to our customer care and we will take care of it. If the cancellation is from your side, contact us on rezervacnysystem@zlavomat.sk. |
You can change the reservation with customer consent. You’ll get e-mail notification about the reservation change. Billing will go through in the last day of voucher validity. |
Yes, of course. Thanks to ability to make own reservations, you can use Termino as your own reservation system. |
Notifications are only informational, but if you have any issue, please reply to e-mail regarding that particular reservation. We will get in touch in 1 working day. |
This situation cannot happen. If you have no available rooms, the dates are closed. You watch over capacity with blockations. |
When you create new rooms in Termino, they will automatically connect to the offer and start selling. Please let us know in case you want to offer only limited number of rooms. |
You can offer any number of rooms you like, it’s up to agreement. You can consult with us on rezervacnysystem@zlavomat.sk. |
Always on the first day of stay. |