What is PHOBS ?
With decades of industry experience, PHOBS is a proven revenue generation concept. Trust PHOBS to provide you with innovative IT solutions, optimization guidance and strategies to maximize your revenue. Together we will raise your business to a higher level.
Channel manager PHOBS offers you more options to connect not only to your current reservation systems, but also to other online channels. From one place, using PHOBS you manage availability and reservations from your website, but also in other places where you sell your services (eg Zľavomat, Airbnb, Booking.com and others), without the need to enter them multiple times. This will save you a lot of time.
Who should I contact to start cooperation and how does it work?
If you are already using the option of selling through Zlávomat and Channel manager PHOBS , but you do not have both products linked, contact your Zlávomat sales representative or the contact person for PHOBS .
You don't have PHOBS products yet, but are you interested in the offer? Write to phobs .
How does the connection work?
- Partner and channel (Zľavomat) agree to cooperation and connection via PHOBS .
- One of them (with others in copy) contacts PHOBS via email at phobs with information on which rates/rooms they would like to connect.
- PHOBS will map the rooms and send the link ID.
- The channel (Zlavomat) performs the mapping from its side using the linking ID.
- Subsequently, the partner and the channel inform PHOBS directly that the connection is complete.
- PHOBS activates the link.
- Everyone checks whether the room and availability data have been correctly transcribed. If yes, the connection is completed successfully.
Frequently asked questions:
- The customer requests to cancel the reservation
Cancellation can only be made by the Zlávomat. Please direct the customer to our customer support (podpora@zlavomat.sk, tel. +421 232 117 32) or send information about voucher cancellation directly to the email podpora@zlavomat.sk. We will take care of everything. Please do not delete the reservation from the system under any circumstances. After canceling the voucher, you will receive a confirmation email. - The customer wants to change the date of stay
If the customer contacts you and wants to change the date, you can immediately agree on a new date with him. After making the change, please inform us by e‑mail podpora@zlavomat.sk so that we can also adjust the new date in our system. Unfortunately, the change is not automatically transferred to us. - The customer wants to change the room type
If the customer wants to change the room type, you make the change yourself in your system. - What should I do when I receive an email about a new reservation/change/cancellation?
The e‑mail is only information for you and serves as a confirmation of the change that Zľavomat made in your system. If you want to be 100% sure, we recommend checking the change directly in your system. - What should I do if I receive a notification about a new reservation by email, but I don't see it in my system?
Please sort your reservations by date of creation and send us a screenshot to the e‑mail podpora@zlavomat.sk. We will check everything and get back to you. - What to do when I want to add a new type of room for sale?
First, add a new room type in your channel manager for Zľavomat and then inform us so that we can add the room to the promotion as well.