Traveldata

TravelData – A comprehensive reservation system with a channel manager, focused on detailed creation of packages and attractive offers for guests. It offers connections to PMS systems: Horec, Hores, Opera, Opera Cloud, Fidelio, Protel, Protel Cloud, or HotelTime.

For smaller establishments, it is also able to provide its own PMS board.

If you are already using the sales options through Slevomat and Traveldata, but do not have both products connected, please contact your Slevomat sales representative or your Traveldata contact person.

Don't have Traveldata products yet, but the offer interests you? Write to support@hoteladmin.sk.

You can provide your sales representative with information regarding room types, their layouts, and information about rate plans. We will then map everything on our side and provide you with a code/ID to complete the connection directly in Traveldata.

An important piece of information is that prices are still set on our side in Slevomat and after the connection, we are not yet able to work with them.

We mainly use rate plans for sending information about meals (BB breakfast, HB half board, etc.) and with rate plans we can receive STOPSALE restrictions for closing availability.

So the hotel can turn off either the entire room or just a specific rate plan.

Closing availability – Restrictions

 – Stop Sale – Room level
 – Stop Sale – Rateplan level
 – Closed Arrival – Room level
 – Closed Arrival – Rateplan level
 – Closed Departure – Room level
 – Closed Departure – RatePlan level

1) The customer requests a reservation cancellation

Cancellation can only be done by Slevomat. Please direct the customer to our customer care (podpora@slevomat.cz, tel. + 420 222 745 354, for vouchers from Zlavomat to podpora@zlavomat.sk, tel, +421 232 117 321) or send the cancellation information directly to rezervace@slevomat.cz. We will take care of everything.

Please do not delete the reservation from the system under any circumstances. Once we cancel the voucher, you will receive a confirmation email.

2) The customer wants to change the stay date

If the customer contacts you and wants to change the date, you can agree with them directly on a new date. After making the change, please inform us at rezervace@slevomat.cz so we can update the new date in our system as well. Unfortunately, the change is not automatically reflected on our side.

3) The customer wants to change the room type

If the customer wants to change the room type, you make the change yourself in your system.

4) What to do when I receive an email about a new reservation/change/cancellation?

The email is just information for you and is sent as confirmation of a change that Slevomat made in your system. If you want to be 100% sure, we recommend checking its execution directly in your system.

5) What to do if I want to add a new room type for sale?

First, add the room in your channel manager, then inform us about the addition so we can map the room type on our side and then activate everything.